PLAYERUNKNOWN’S BATTLEGROUNDS MOBILE
Privacy Policy
Last Updated: January 9, 2025
Thank you for
using Proxima Beta’s (as defined
below) products and services! We respect your concerns
about privacy and appreciate your trust and confidence in us.
Here is a summary of the information contained in this privacy policy.
This summary is to help you navigate the privacy policy and it is not a
substitute for reading everything! You can use the hyperlinks below to jump
directly to particular sections.
What information do we need to provide the
Game Services?
If you register an account to use the Game then we will need some
information from you to set this up. We will also process some information when
you use the Game (e.g., to make sure your progress is saved) and when you buy
items (e.g., to ensure you get the purchased content). If you choose to
set up your Game profile using a social media account, we also collect
information from that social media account. If you choose, you can provide
certain other information to personalise the gaming experience and enable Game
features, or participate in Game Services. If you choose to use the
eSports Website, we will need your Game login credentials and other
information, such as your email address, user and account information, and
information to enable you to form or join teams and participate in eSport
competitions for the Game. If you need to get in touch with us then we will
also retain some information so that we can get back in touch with you and
address any concerns. More Information.
How will we use your information?
We use your information to provide the many
functions and services that comprise the Game Services. We also use
your information for account verification, security purposes, to support and
improve the Game Services, to process transactions as part of the Game
Services, to provide you with game updates, and to enforce our terms,
conditions and policies. We do not disclose your information to any third parties, except where we need to in order to
provide the Game Services (e.g., use local cloud providers or to back up your
data; using our affiliates around the world to help us to deliver the Game
Services) or monitor the success of our marketing and advertising programs, or
where we are instructed to by a court, authority or compelled by law. More Information.
Who do we disclose your information to?
We use some third parties to help us deliver the best possible
experience (e.g., cloud services to back up your data, support ticketing and
fraud detection). When we use a third party, we only do this to process or
store your information for the purposes described in this privacy policy. We
also have affiliates around the world who help us deliver the Game Services and
we may be required by a court or legal obligation to disclose certain
information in some circumstances. More
Information.
Where do we process your information?
Our servers are located in Russia (in the case of users located in
Russia only) and Singapore; and (in the case of PUBGM · Cloud only) the United
States and Malaysia. Your information can be accessed from outside of where you
live by our support, engineering and other teams around the world, including
Singapore, the People’s Republic of China, Egypt, Turkiye, Malaysia, Brazil and Mexico. More Information.
How long do we keep hold of your information?
We generally retain your information for the period during which you
maintain an account for this Game after which time
your data is deleted (as further described in this privacy policy), unless
otherwise required by applicable laws. More Information.
How can I exercise my rights over my information?
Depending on where you live, you may have certain rights with respect to
your information, such as rights of access, to receive a copy of your data, or
to delete your data or restrict or object to our processing of your data. More Information.
How to get in touch with us
If you have any questions about anything in this policy, or want to
exercise any rights you may have, please contact us here.
How will we notify you of changes?
If there are any significant changes to this privacy policy, we will
update the policy here. More
Information.
Data Controller: Proxima Beta Pte. Limited | Email: dpo@proximabeta.com
EU Representative: Proxima Beta Europe B.V. | Email: dpo@proximabeta.com
UK Representative: Image Frame
Investment (UK) Limited | Email: dpo@proximabeta.com
Serbia Representative: Karanovic &
Partners o.a.d. Beograd. | Email: local.representative@karanovicpartners.com
Thailand Representative: Tencent (Thailand) Company Limited | Email: dpo@proximabeta.com
Türkiye Data
Controller Representative: Özdağıstanli Ekici Avukatlık Ortaklığı. | Email: turkeydatarep_proximabeta@iptech-legal.com (Özdağıstanli Ekici Avukatlık Ortaklığı is our data controller representative and its
authority is limited to the authorities stipulated under the Law on Protection
of Personal Data w. no 6698. Özdağıstanli Ekici Avukatlık Ortaklığı is not authorized for any other matters such as
in-Game conduct, suspensions, investigations, civil or criminal complaints.)
Welcome to PLAYERUNKNOWN’S BATTLEGROUNDS
MOBILE!
This
privacy policy explains the when, how and why when
it comes to the processing of
your personal information in connection with the mobile game PLAYERUNKNOWN’S BATTLEGROUNDS
MOBILE (“PUBGM”) and PLAYERUNKNOWN’S BATTLEGROUNDS MOBILE · Cloud (“PUBGM
· Cloud”) (PUBGM and PUBGM · Cloud, together or individually, as
applicable, the “Game”), its website (“Website”), its eSports
Website (“eSports Website”), and its related interactive activities and events (“Events”) (the
Game, the Website, the eSports Website, and the Events, together comprise the “Game
Services” and the Website and the eSports Website together comprise the “Websites”),
and sets out your choices and rights in
relation to that information. Please read it carefully – it is important
for you to understand how we collect and use your information, and how you can
control it.
If you do not agree to the processing of
your personal information in the way this privacy policy describes, please do not provide your information when
requested and stop using the Game Services. By using the Game
Services, you are accepting our rules regarding your personal information as
described in this privacy policy.
This Game has been developed
by Proxima Beta Pte. Limited (“we”,
“us”, “our”, or “Proxima Beta”).
For the purpose of data protection
laws, the data controller of your personal information in relation to the
Game Services is Proxima Beta Pte. Limited. The
registered address of Proxima Beta Pte.
Limited is 10 Anson Road #21-07 International Plaza, Singapore.
Our data protection officer can be
contacted at dpo@proximabeta.com.
Our representatives for
data protection purposes in certain jurisdictions are as follows:
|
EU |
Proxima Beta Europe
B.V. |
Buitenveldertselaan 1-5,
1082 VA, Amsterdam, the Netherlands |
|
|
UK |
Image Frame Investment (UK)
Limited |
4th
Floor 80 Strand London WC2R 0RL |
|
|
Serbia |
Karanovic & Partners o.a.d. Beograd |
Resavska 23,
Belgrade, 11000, Serbia |
local.representative@karanovicpartners.com |
|
Thailand |
Tencent (Thailand) Company Limited |
8 T-One Building, Floor 10th, 11th & 12th (Unit
3-5), Soi Sukhumvit 40, Sukhumvit Road,
Khwaeng Phra Khanong, Khet Khlong Toei,
Bangkok 10110, Thailand |
|
|
Türkiye |
Özdağıstanli Ekici Avukatlık Ortaklığı. |
Nidakule Ataşehir Kuzey Begonya Sok. No:3 Kat. 17 D: 162 34746 Ataşehir / İstanbul,
Türkiye Özdağıstanli Ekici Avukatlık Ortaklığı is our data
controller representative and its authority is limited to the authorities
stipulated under the Law on Protection of Personal Data w. no 6698. Özdağıstanli Ekici Avukatlık Ortaklığı is not authorised for any other matters such as in-Game conduct,
suspensions, investigations, civil or criminal complaints. |
turkeydatarep_proximabeta@iptech-legal.com |
Please reach out to us if you have any
questions or concerns regarding the processing of your personal information:
you can contact us anytime at dpo@proximabeta.com.
1. The Types of Personal Information We Use
This section describes the different types
of personal information we collect from you and how we collect it. If you would
like to know more about specific types of
data and how we use that data, please see the section entitled “How We Use Your Personal Information” below.
The following is a high-level summary of
the types of personal information we use:
1. Information you provide to us (either directly or
through a third party).
You give us information about you when you
register for the Game (your nominated nickname, and information we import from
your connected social media account (WeChat, Facebook, QQ, VKontakte, Twitter,
Google Play, Game Center or LINE) in order to set up
your profile, including your name as it appears on your social media profile,
your user ID and your profile picture). For certain regions, you may also be
asked to provide us with your date of birth (stored device-side only) to verify
your age and for administration of the gameplay management system. If you are
located in certain regions, we may ask you to provide an email address for the
purpose of verifying parental or guardian consent to use the Game services if
you are under the relevant minimum age. You also provide us with information
when you set up your profile for the Game (including region location and
information you voluntarily elect to provide in order to customise gameplay or
Game Services, such as gender or photos you upload to your in-Game photo wall)
or your nickname when you log-in as a ‘guest’ in order to use the Game.
Once a Game account is set up, you may
also choose to provide us with your mobile phone number or email address and a
password, which you may select yourself for these purposes. These will be bound
to your account (once verified by way of a verification code we will send to
you) for the purposes of enabling login by email or mobile phone number. If you
choose to bind your phone number or email address with your account, you will
have the option to login via your mobile phone number or email address and we will
access your phone number or email address to verify you as a user without you
having to enter a validation code or password every time you login. If you
choose to bind your phone number, you can also enable two-factor
authentication. Once enabled, we will verify additional data for authentication
if you log in from a new device. If you choose to bind your email address, we
will send an account security alert to your email address if we detect any
suspicious activity. If you need to recover your account, we will ask you questions to verify your identity. If you would like to
be featured on leaderboards, you will also be asked to bind your mobile phone
number. For certain regions, we will ask you to bind your telephone number with
your account when you change your location setting.
In addition, you may choose to provide your location (province and city) to use region-specific features, for example, our Battle Zone Leaderboard, People Nearby, Regional Chat Channel and birthday features. If you would like to use our birthday features, you may provide your birthday (month and day) and location. You may add your in-game weapon preferences, game mode preferences, voice chat preferences, audio self-introduction and any other information to your calling card and share your calling card and QR code with other players, if these functions are available in your region. You also provide us with information when you participate in a survey in the Game (in which case we will process the information you provide to us as part of the survey, which may include (amongst other information) your gender, age or age range, country or region of residence, income, education, occupation, contact information, nickname). When you participate in one of our sweepstakes events, which may be conducted in-Game, on our Website or otherwise, you provide us with information including email address, user ID, phone number, mailing address and country; when you register for a tournament, we will collect your name, email address, country/region, user ID, photo, and team name and team photo (if applicable); and when you register for an e-sports event or community event), we will collect (as applicable) your team name, registration region, team logo, your name, nationality or residency, email address, phone number, Discord ID (if applicable) and user ID. If you qualify to attend in person an e-sports or community event, we may also ask you for your ID or passport information, date of birth, gender, home address, phone number, photo and social media profile. If you participate in tournaments or e-sports events, we will use your user ID, nickname, battle videos and audio and video recordings during matches to validate that you are the correct Game user, to investigate any allegation of cheating and for marketing and promotion. In some instances, we may also take photos and videos of, and/or video record and/or livestream tournaments or Events that you participate in, in which case certain data relating to you or your team and videos of you will be processed, captured and displayed on public platforms. We may also retain photos and video recording of the tournament or Event